LEGAL & PRIVACY

Privacy Policy

We respect your privacy. This policy explains how Finozone collects, uses, processes, shares and protects your personal information when you interact with our website and services.

Last Updated: 07 August 2026
01

Introduction

This Privacy Policy describes how Finozone Investment Services Private Limited ("Finozone", "we", "us" or "our") collects, uses, processes, stores, shares and protects personal information when you visit our website, contact us, register with us or use services facilitated through Finozone.

Finozone is an AMFI-registered Mutual Fund Distributor. In providing mutual fund distribution and related support services, certain personal information may be required for investor onboarding, regulatory requirements, transaction processing and servicing.

By providing information to us or using our services, you acknowledge the practices described in this Privacy Policy, subject to applicable law and consent requirements.

02

Information We Collect

Depending on how you interact with Finozone, we may collect information including:

  • Name, date of birth, gender and contact details such as mobile number, email address and communication address.
  • PAN and other information required for KYC, regulatory verification and investor onboarding.
  • Bank account and payment-related information required for facilitating mutual fund transactions.
  • Nominee, FATCA/CRS and other declarations or information required under applicable regulations or by mutual fund service providers.
  • Information relating to mutual fund transactions, folios and service requests facilitated through us.
  • Information you provide when contacting our team, submitting forms or requesting assistance.
  • Technical information such as IP address, browser type, device information, pages visited and website interaction data.
03

How We Use Your Information

We may process personal information for purposes including:

  • Registering and onboarding investors.
  • Facilitating KYC and other regulatory verification.
  • Facilitating mutual fund purchases, SIPs, redemptions, switches and other transaction or service requests.
  • Providing transaction confirmations, account information and service-related communications.
  • Responding to enquiries and customer support requests.
  • Meeting applicable legal, regulatory and record-keeping requirements.
  • Maintaining and improving the functionality, security and performance of our website and services.
  • Sending informational or promotional communications where permitted and where required, based on your consent or preferences.
  • Detecting, preventing and addressing fraud, misuse, security incidents or unauthorised activities.
04

KYC & Mutual Fund Transactions

Mutual fund investing is subject to applicable KYC and regulatory requirements. Information provided during onboarding or transactions may therefore be processed or shared with entities involved in completing verification, transaction processing and investor servicing.

These may include, as applicable, Asset Management Companies (AMCs), Registrars and Transfer Agents (RTAs), KYC Registration Agencies (KRAs), transaction platforms, payment or banking partners and other authorised intermediaries or service providers.

Finozone acts as a Mutual Fund Distributor. Mutual fund schemes are managed by their respective Asset Management Companies.

05

How We Share Information

We do not sell your personal information.

Personal information may be shared where reasonably necessary for providing services, processing transactions, fulfilling regulatory requirements or operating our technology infrastructure.

Depending on the service being used, information may be shared with:

  • Asset Management Companies.
  • Registrars and Transfer Agents.
  • KYC Registration Agencies and other authorised verification entities.
  • Mutual fund transaction platforms and authorised intermediaries.
  • Banks and payment service providers where required for transaction processing.
  • Technology, hosting, communication and other service providers supporting our operations.
  • Government, judicial, regulatory or law-enforcement authorities where disclosure is required under applicable law.
06

Cookies & Website Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve the user experience.

We may also use analytics services to understand information such as pages visited, approximate traffic patterns, device type and browser information.

You can control certain cookies through your browser settings and, where available, through the cookie preferences provided on our website.

07

Data Security

We take reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, misuse or loss.

However, no internet transmission, electronic storage system or technology platform can be guaranteed to be completely secure. Users should also take appropriate precautions to protect their passwords, devices and account credentials.

08

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud and comply with applicable legal and regulatory obligations.

Retention periods may vary depending on the type of information and the legal or regulatory requirements applicable to the relevant record.

09

Your Privacy Rights

Subject to applicable law, you may contact us regarding your personal information, including requests to:

  • Access information about personal data processed by us.
  • Request correction or updating of inaccurate or incomplete personal information.
  • Request deletion or erasure where applicable and where retention is not otherwise required by law.
  • Withdraw consent where processing is based on consent, subject to applicable legal and service requirements.
  • Raise a grievance relating to the processing of your personal information.

Certain information may need to be retained even after a request where retention is required for legal, regulatory, transaction-record or dispute-resolution purposes.

10

Communications & Marketing

We may send communications relating to transactions, service requests, account activity, regulatory requirements and other important service information.

Where applicable, we may separately send investor awareness content, product information, Finozone updates or promotional communications based on your consent or communication preferences.

You may opt out of promotional communications using the unsubscribe mechanism provided in the communication or by contacting us. This will not prevent us from sending communications that are necessary for servicing transactions, accounts or regulatory obligations.

11

Third-Party Websites & Services

Our website or services may contain links to or integrations with third-party websites, platforms or services.

Their privacy practices are governed by their own privacy policies and terms. We encourage you to review those policies before providing personal information directly to a third party.

12

Children's Privacy

Our services are not intended to independently collect personal information from children except where such processing is permitted under applicable law and the required consent or authorisation of a parent or lawful guardian has been obtained.

13

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or applicable legal and regulatory requirements.

The latest version will be published on this page with the updated revision date. We encourage users to review this page periodically.

14

Contact Us

For questions, privacy requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:

Finozone Investment Services Private Limited.

#1590, 2nd Floor, Nandi, Sri Sri Sri Tiruchi Mahaswamiji Road, Opp. Rajsri Apartment, BEML Layout, 5th Stage, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098
91-411-27-411